Goldman Finds Entry-Level Workers Most Exposed to AI Displacement

The rapid adoption of generative AI is prompting companies to reassess staffing needs and hiring plans, raising concerns about how automation will reshape the labor market. Goldman Sachs found that entry-level workers are especially exposed because many routine tasks can be performed or augmented by AI. Customer service, information and communications are among the sectors facing greater pressure, potentially narrowing traditional pathways for younger workers entering the workforce.

Job-opening growth in industries with high exposure to AI has slowed markedly since the second half of 2022, when generative AI tools began gaining wider use, according to Goldman Sachs. The effect has been most pronounced in the United States. The findings suggest the technology’s early labor-market impact is appearing through weaker demand for new hires, with entry-level positions bearing more of the adjustment than experienced roles.