Verizon CEO and Former PayPal Chief Urges Candor on AI Job Cuts

Verizon CEO and former PayPal chief Dan Schulman said AI automation is reshaping jobs across the telecommunications industry. Corporate leaders should not play down the impact on employment, he said, but should speak honestly about layoffs and changing roles. The issue highlights the need for companies adopting AI to balance efficiency, employee trust and responsibility for managing the transition.

Verizon announced in November 2025 that it would cut about 13,000 jobs and allocate $20 million to a career-transition fund offering retraining and related support to affected employees. Schulman is now urging other CEOs to discuss AI-related job cuts publicly and provide workers with concrete pathways to new employment.