Mastercard, ING and Worldline Bring Agentic Commerce to Market
Agentic commerce takes AI assistants beyond product searches and recommendations, allowing them to place orders, obtain authorization and make payments on users’ behalf. Worldline, ING and Mastercard have linked banking, acquiring and card-network capabilities, advancing generative AI from an advisory tool into financial infrastructure capable of executing transactions.
The latest report said Worldline, ING and Mastercard have formally launched their agentic commerce service, enabling shopping assistants to complete payments and transaction processes autonomously. However, it did not disclose the exact launch date, transaction value, number of merchants or user base. The confirmed milestone is that the service is now operating in practice rather than remaining at the proof-of-concept stage.
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The history behind this eventCiti Bets on Agentic AI for Credit Card Payments
Citi sees agentic AI as the next wave of infrastructure for credit card payments. Led by Pam Habner, head of the bank’s U.S. consumer cards business, the initiative aims to enable AI agents to make purchases on behalf of cardholders while ensuring that authorization, identity verification and transaction details remain secure and accurate. The bank is positioning itself early for the growth of AI-driven commerce.
Citi has become an early pilot participant in Mastercard Agent Pay, testing the security and accuracy of credit card payments executed by AI agents and gathering initial insights from real-world transaction processes. Existing reports did not disclose the pilot’s launch date, investment, transaction volume or timetable for a formal rollout. Citi and Mastercard have yet to announce the results.
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