American Express Unveils Agentic Commerce Tools to Advance AI Payments

Agentic commerce allows AI agents, with consumers’ authorization, to search for products, place orders and make payments. Visa and Banco Santander integrated Visa Intelligent Commerce (VIC) with existing payment infrastructure to test consent capture, data security and interoperability across merchants and payment networks. A Visa survey found that more than 70% of Latin American consumers already use AI during the shopping process, making transaction controls and consumer protection critical to scaling the technology.

Visa and Banco Santander announced on March 12, 2026, that they had completed Latin America’s first end-to-end AI agent payment pilots across five markets: Argentina, Brazil, Chile, Mexico and Uruguay. An AI agent bought chocolate in Brazil and books in the other four countries, completing the payments within existing regulatory and authorization parameters. The companies did not disclose transaction values or the number of participants.