Grab Says AI Speeds Deliveries 30% as Revenue Rises
Grab, one of Southeast Asia’s largest ride-hailing, delivery and financial-services platforms, has been investing in artificial intelligence to balance expansion with improving profitability. The company has embedded AI across consumer products, merchant tools and internal workflows, using the technology to sharpen logistics, automate tasks and lower operating costs as competition remains intense across the region’s digital economy.
Grab said its AI deployments have helped the company move items more than 30% faster, supporting a more efficient cost structure and stronger margins. In its latest second-quarter results, revenue rose 22% from a year earlier to $997 million. The financial-services division also continued to expand, adding another source of growth as operational gains from AI begin to translate into faster fulfillment and higher sales.
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The history behind this eventGrab Unveils Carri AI Delivery Robot to Improve Logistics Efficiency
Grab has long used its ride-hailing and delivery platforms to connect drivers, merchants and consumers across Southeast Asia, but finding stores, waiting for orders and collecting food inside malls can still slow delivery turnaround times. Carri brings physical AI into last-mile logistics and is designed to assist rather than replace drivers, reflecting Grab's strategy of using human-machine collaboration to improve regional operating efficiency.
Grab unveiled the Carri AI delivery robot at its 2026 GrabX event. The robot can help locate restaurants and collect orders inside malls, reducing the time drivers spend walking and waiting before they complete the rest of the delivery. Carri is a new part of Grab's AI expansion plan. The company has yet to announce a formal launch date, deployment numbers, markets to be covered or the amount of investment.
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