Healthcare Payment Friction Persists as 44% of Treasurers Lack Cash Flow Visibility

Healthcare payments involve patients, insurers and providers, creating fragmented revenue streams and complex reconciliation processes. PYMNTS and payments technology company Finix said manual workflows and disconnected legacy systems make it difficult for finance teams to track receipts and expenditures in real time, while widening the gap with consumers’ expectations for digital payments.

The latest research from PYMNTS and Finix found that 44% of healthcare treasurers lack cash flow visibility, indicating that nearly half of institutions still struggle to forecast their funding positions accurately. The report focused on payment friction and system integration, but the information provided did not disclose the study’s publication date, sample size or monetary amounts involved.