Taipei Pushes CiviClaw AI Assistant, Targets Full Civil-Service Adoption by 2027

Taipei’s Department of Information Technology is developing CiviClaw, an AI assistant for civil servants built on the open-source OpenClaw agent framework and deployed in a private environment. The system is designed to help officials handle administrative processes while keeping data from leaving government systems and preserving human authority over final decisions, balancing efficiency and cybersecurity as the government adopts generative AI.

The Taipei City Government has begun testing CiviClaw for official use, initially focusing on administrative support and validation in real-world scenarios. The department plans to expand deployment gradually, aiming for 100% of civil servants to use an AI agent by the end of 2027. It will continue reviewing access controls, information security and human oversight mechanisms based on test results.