Meta Switches to Slack to Expand AI Agent Workflows

Competition in generative AI is moving beyond model performance and into the software employees use every day. Meta sees workplace messaging as a potential interface for AI agents that can retrieve company information, connect with internal tools and automate routine tasks. That makes integration flexibility and support for agent-based workflows increasingly important when large companies choose collaboration platforms.

Meta said it will move its internal communications from Google Chat to Slack, citing Slack’s stronger fit for supporting and integrating AI agents. The company expects the switch to help expand automated workflows and data retrieval across its operations. The decision underscores a broader shift in enterprise software procurement, with messaging features increasingly judged alongside a platform’s ability to host AI agents and connect them to existing corporate systems.