Maverick Payments Adds Findustry AI to Automate Chargeback Rebuttals

Chargeback disputes require merchants to assemble transaction records, interpret card-network rules and submit rebuttals within strict deadlines, making the process labor-intensive and costly. Maverick Payments’ adoption of Findustry AI reflects a broader push by payment providers to use AI agents for operational work that previously depended on manual reviews and specialized knowledge.

Maverick Payments said it is integrating Findustry AI’s chargeback agent into its existing payments platform. When a dispute arises, the software automatically gathers evidence, interprets card-network requirements and submits rebuttal documents, allowing merchants to activate the workflow without writing new code. The companies did not disclose a specific launch date, financial terms or projected dispute-processing volumes.