Walmart, Tesco and Albertsons Deploy AI Assistants to Drive Agentic Commerce

Walmart, Tesco and Albertsons are integrating generative AI into retail shopping, using OpenAI models to interpret requests involving meals, recipes and portion sizes and turn them into product lists. These conversational assistants are a key application of “agentic commerce,” connecting search, product selection and checkout while reducing the work consumers face in meal planning and price comparison.

The three retailers have recently deployed AI shopping assistants that can recommend ingredients and create instantly shoppable carts in response to dinner-related questions. The rollout is shifting shopping from keyword searches toward task-based agents. Reports did not provide exact launch dates, investment amounts, user numbers or transaction-growth data, leaving the actual commercial benefits to be disclosed later.