Salesforce Adds 100-Plus Agent Skills, Expands AI Collaboration

Salesforce is expanding Agentforce as companies shift from standalone generative AI chatbots to agents that can execute tasks across business systems. The strategy links AI automation with Salesforce’s customer data and workplace software, giving enterprises a way to build reusable, governed workflows while continuing to use cloud services and specialized agents supplied by other technology vendors.

In its winter product update, Salesforce introduced more than 100 reusable Agent Skills and added support for the A2A standard, enabling Agentforce to coordinate third-party AI agents from platforms including Amazon Web Services, Microsoft Azure and Google. Salesforce also brought AI Coding into Slack channels, allowing development teams to work with agents where conversations and project coordination already take place, from writing code to managing broader workflows.