Yelp Brings Restaurant Bookings and Waitlists to ChatGPT

Yelp has built its local-discovery business around reviews, ratings and merchant information, while Yelp Guest Manager supplies restaurants with reservation and waitlist tools. The rise of generative AI is shifting consumer searches toward conversational interfaces, making distribution through ChatGPT strategically important. The integration gives Yelp another channel for its roughly 330 million reviews and can connect participating restaurants with diners who may not begin their search on Yelp.

Yelp said on Aug. 10, 2026, that it was working with OpenAI to let ChatGPT users find restaurants and complete bookings without leaving the conversation. Thousands of restaurants in the United States and Canada using Yelp Guest Manager can offer available tables through the interface, while diners can make reservations or join waitlists. The companies did not disclose financial terms, and availability is limited to participating restaurants supported by Yelp’s booking system.