OpenAI Builds AI Agents to Automate Everyday Work

OpenAI is seeking to move generative AI beyond answering prompts by building agents that can carry out work across industries. Through ChatGPT Work, the company aims to embed large language models more deeply in everyday digital workflows, helping white-collar users turn ideas into completed tasks. The shift could reshape how people use software and organize work, while intensifying concerns over privacy, data access and who retains control when an AI system acts on a user’s behalf.

Thibault Sottiaux, OpenAI’s head of product, said users and businesses appear increasingly ready to adopt AI agents as the company develops systems for a broad range of tasks. The effort marks a transition from conversational assistance toward software capable of executing complex, multi-step workflows. The reports did not specify a launch date, pricing or the full scope of ChatGPT Work, leaving adoption dependent on whether OpenAI can demonstrate reliability and give customers sufficient oversight of sensitive data and automated actions.