Salesforce, Nvidia Launch Koa to Target Enterprise AI

Enterprises adopting generative AI have had to balance the capabilities of proprietary frontier models against cost, data governance and industry specialization. Salesforce and Nvidia developed Koa from the open-weight Nemotron 3 Super model to handle multistep sales, marketing and customer-service workflows. Its integration into Agentforce gives customers a Salesforce-hosted alternative designed to use fewer tokens while keeping prompts, company data and inference within Salesforce’s security boundary.

Salesforce and Nvidia unveiled Koa at Dreamforce in San Francisco on Sept. 15, 2026. The model was post-trained from the 120-billion-parameter Nemotron 3 Super using public and synthetic data reflecting 27 years of Salesforce CRM experience, without customer information. Koa scored 0.86 on Salesforce’s CRM benchmark, compared with 0.81 for GPT-4.1, and is entering pilots with six organizations, including Formula 1, Xero and UChicago Medicine. The companies disclosed no investment value, commercial pricing or general-availability date.